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Our Help Center is designed with you in mind, to find and get answers quickly. Please feel free to reach out with any questions in mind. 👋

How can

we assist you?

  • Absolutely. If you'd like to test it you can go to www.novaecho.ai and test Nova Echo AI on our home page!

  • The AI will not perform any tasks that you do not permit it to complete before-hand. This means that if someone instructs the AI to do something that you have not previously set-up, the AI will not do it.

  • One Nova Echo agent can be on hundreds or even thousands of calls simultaneously which allows only one Nova Echo AI agent to replace thousands of human reps.

  • Certainly! By incorporating variables into your communication, you not only personalize the conversation for each individual but also create a more dynamic and engaging interaction. This tailored approach allows you to address the unique needs, preferences, and circumstances of every person you engage with, fostering a sense of connection and relevance in your interactions.

  • Nova Echo AI works great with the following 11 languages:

    - English

    - Spanish

    - German

    - Hindi

    - Portuguese

    - French

    - Dutch

    - Indonesian

    - Italian

    - Japanese

    - Korean

  • Absolutely! Nova Echo is not just a robot; it's an AI, deeply integrated with the vast expanse of the internet. This means that it can access and process information from a multitude of sources, enabling it to provide comprehensive and insightful answers to any question posed by you or your potential customers, even if those questions were not explicitly included in the pre-programmed script.

  • Conversational voice AI falls under the category of "robo-calling" which means you have to be careful when calling consumer data. This is not legal advice and I am not a legal professional but from my understanding as long as you are calling a business or if the people you are calling have opted in to be called from your company, then it is legal to use the AI to call them. In short, as long as you don't buy huge lists of consumer data that have not opted in to being called from your company, then you are good to go. For inbound you don't have to worry about this at all.

  • Rest assured, we offer a HIPAA-compliant option to safeguard your sensitive information. We prioritize security and adhere to strict data protection regulations to ensure your data remains confidential.

  • Overall, yes. We do not recommend using Noveco AI instead of closers for the final sale but Nova Echo AI is absolutely a much better option than hiring and using setters. In short, Nova Echo AI can completely replace setters so we recommend training your current setters on how to close and replacing them with Nova Echo AI.

  • Nova Echo AI can replace any outbound and inbound calling you have to do inside of your business. This can range from surveys, customer service, and follow-ups to running through huge lists of leads to book appointments.

  • One Nova Echo agent can be on hundreds or even thousands of calls simultaneously which allows only one Nova Echo AI agent to replace thousands of human reps.

  • Nova Echo's AI is remarkably adept at deciphering various accents, regardless of their intensity. It seamlessly navigates through thick accents and colloquialisms, ensuring that no customer is left feeling unheard or misunderstood.

  • We have a couple websites for different purposes. 

    These include (but are not limited to):

    https://www.novaecho.ai/
    https://novaecho.co/

    https://www.novaecho.io/

    https://t.me/novaecho

    https://novaechocrm.com/

  • Nova is derived from "novus" meaning "new". It is also a term that refers to a bright star that has appeared suddenly.

    Echo signifies the spreading of a substance. It also refers to sound and voice. Voice and sound are a big part of our business since we are one of the leading conversational voice AI companies. 

    Nova Echo is something new and bright that appeared out of seemingly nowhere and that is now spreading across the world through the voice of it's users and affiliate partners.

  • We offer a comprehensive suite of tools and services to assist you in seamlessly incorporating conversational voice AI into your business operations, enabling you to enhance efficiency, optimize productivity, and streamline processes, ultimately saving you time and money.

  • We either give you all the knowledge, resources, and technology you need or if you choose, we can complete the entire setup process first you at a premium. 

  • We do this because our mission is to completely automate businesses, allowing people the money and time freedom to live the life of their dreams. We think the first and biggest step in that journey is conversational voice ai technology.

Increased Efficiency

Through scripting and outbound to “interested” prospects, the Ai can do the initial pre-qualification to get the prospects to the next stage.

All in one CRM!

Everything you need for CRM is in one place, and customer information is seamlessly tracked and stored, including interactions through SMS, email, and calls.

11 Languages

Communication barriers can hinder sales. Nova Echo knows 11 languages and is constantly improving Data Security

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